Ranty rant (sorry)

[picklepies]

So to is a slight rant, sorry, it's just some buyers feel they are entitled to the world! I'm current selling retics on eBay, and i had one person buy one, I realised I'd made a mistake in the quantity section, so messaged them saying there were more available, and as it was my mistake and the listing had since changed, I would send we another baby free if charge if they wished, which they accepted.


They're now messaging me saying the postage price is too much, and the snail price is too much, and they want partial refunds and more photos of all the snails.

I'm sending them tomorrow as they want them Wednesday, and they just seem to want everything, and a reply within 10 minutes despite me being at work!

Sorry for the rant, I'm a bit nervous to send the snail to them now, I assume thy want all the information they can get, which I'm happy to provide, but I am a bit annoyed at the request for partial refunds and more photos when she'll be receiving them in a day, when she agreed to the £7 (which i think is fairly reasonable for 2 snails and next day delivery!)
Sorry rant over 🐌

[etana]

Errrrr...you already offered another snail for free and they still want a refund? Why?!

[picklepies]

They didn't want a full refund, jut a lowered price, which would've been fine if they'd messaged me before they'd paid, but they didn't? It's all very odd, and surely any issue they'd had with the price would've been solved with the free snail?
Ah well, some people just want everything i suppose x

[jolovessnailies]

I am so sorry you have had this bad experience love, I have had a bit of trouble on ebay in the past. I find it is great to buy on but not to sell. Someone once said that people want a lot for no money and I think they are right. Don't worry about ranting to us hunni, that is what friends are for.

Hugs
JO xx

[picklepies]

Aw thanks Jo love i do think people as want as much as they can for as little as they can :/ luckily one of the buyers on Facebook had put others in l touch who want retics so I've moved off eBay lol x

[mack]

Sounds like you had done your best.

[jolovessnailies]

Good for you love, it is a well-known fact on ebay that people want something for nothing and I am so glad they have found loving homes.

Hugs
Jo xx